London’s preferred commercial cleaning company, Abelian provides contracted cleaning and associated services to offices, education, government buildings, landlords, commercial sites and NHS providers across London. We pride ourselves on developing sustainable cleaning solutions that create hygienic and productive environments. We are a solely based London provider, who is small enough to care but large enough to handle any size business in London. We work to ensure your facility reflects your company values, every contract is built around our customers’ needs and adaptable to all the changes needed. With our highly skilled and trained team we work alongside our clients and support their building users.
Abelian strives to accommodate all of our clients’ needs and desires. We meet, listen and advise our clients either on site or off site working, on site plans and the needs of the client and the services they require. All client inquiries receive a full written site cleaning survey and recommendation of delivery of service and levels of monitoring. This demonstrates Abelian’s industry expertise in providing a bespoke cleaning service and understanding each client’s needs. We deliver the highest standards of cleanliness whilst remaining best value and client focused. Our goal is to provide a high quality, dependable, best value cleaning service which will adapt throughout its life to meet the changing needs of our clients and work around your business needs.
Abelian’s ethos is to provide a high class cleaning service, via highly skilled operatives, to the London Commercial Community and be admired and recognised by its peers. Abelian currently employs over 500 local residents with over 25 years of professional cleaning service experience in London, Abelian continues to reach this goal. Abelian understands that each clients’ needs are unique and require a bespoke service at best value. Abelian continuously adapt its service delivery to meet a high standard of hygiene and cleanliness. Abelian listens and delivers to what our clients’ pressures and needs are, what they have to focus on, budgets, ecological cleaning methods, service standards and social impact.
Our cleaners are doing a great job under the circumstances. We are very happy with the service.
This is the best cleaning team we have had in years!
Everything is fantastic, excellent communication from senior management about our cleaners who are doing an excellent job!
Great service no problems, the deep clean was done to a very high standard and a score of 10 is rewarded.
The cleaners are nice people, working hard during these difficult times and the cleaners always cleans thoroughly.
As usual the work is at excellent standards and very satisfactory. Keep up with the high standard
We find it to be very good and reassuring that the school has been disinfected to high standard with the fogging method .This gives us a peace of mind knowing that we are battling against the everyday house old germs and giving our children more of a chance to stay healthy whilst at school. Thanks for all your support and co operation.
The sanitising has been done to a top standard
As contract cleaning specialists, we employ our values in every avenue of our company structure:
Provide long terms sustainable solutions with a proactive and committed approach
Build long lasting, and valuable relationships with our clients and stakeholders
To understand the true needs of our clients and deliver a bespoke solution based upon industry expertise
Treat all members of staff with respect, and promote physical and mental well-being
Maintain integrity, initiative, pride and professionalism to our position in the market place
Maintain a well-trained and motivated workforce to ensure our clients receive only the best in service
Abelian’s accreditations focus on service delivery, health & safety and environmental efforts:
Abelian has achieved exceptional service accreditations highlighting our service excellence, customer service standards, health and safety standards and innovation within the industry. All of which confirm our commitment to all cleaning service contracts.
Certification was awarded for the quality Management Systems utilised at Abelian highlighting our ‘investment in people and training that enables Abelian to provide an efficient service to their customers’ detailed by the independent assessor.
Awarded on assessment of Abelian’s systematic methods to control the effects our business practice affects the environment alluding to our response rate to environmental issues such as conserving material, energy and preventing environmental incidents. This accreditation is in support of our corporate social responsibility strategy.
Abelian has been awarded this accreditation in recognition of our occupational health and safety policies and procedures. It certifies that we provide the best possible working conditions for our staff.
Abelian was awarded this accreditation on assessment of our rigorous health and safety arrangements highlighting our safety procedures on services contracted out. Thus proving our health and safety efforts are fully approved.
Abelian is a member of The British Institute of Cleaning Science (BICSc). BICSc is the largest independent professional membership and educational body within the cleaning industry. It offers an array of accredited, certificated assessment schemes tailored to the needs of the industry.
CHAS is a nationally recognised accreditation which assesses the Health & Safety of suppliers from a variety of industries and provides a one stop accredited Health & Safety assessment, which can be trusted and relied upon. CHAS are also a founding member of the Safety Schemes in Procurement (SSIP) competence forum
Learn more about the systems we use to streamline and simplify the management of your facility:
As part of our commitment to Quality Control, Abelian uses Quality Management systems to monitor the effectiveness of our cleaners and Account Managers. Our service delivery has enabled us to be awarded the ISO 9001:2015 accreditation for exceptional service standards.
Why do we monitor & track our services?
Time & Attendance Systems (TAS) allows us to monitor and track the work patterns of our cleaning operatives. TAS records the shift patterns of every cleaning operative based on their time and location. This way Abelian remains 100% accountable for ensuring we deliver the agreed number of cleaning hours. This data can be made available upon request, creating transparency in our working relationship.
Help Desk & Support Facility: Abelian’s emergency contact and support desk gives our clients yet another platform in which they are able to contact and forward any concerns or positive reviews. All comments via this platform are managed by the operational team, via dedicated help desk personnel.
If clients prefer, we are also able to place a written comments book within their facility. Comments can be recorded and a comprehensive review will occur when the area manager visits a clients site. Any negative comments are handled via the operational management team and resolved accordingly.
Our security & vetting processes safeguard everyone associated with our clients’ organisation:
We use the Enhanced Disclosure and Barring service which enables us to make safer recruitment decisions – preventing us from allowing any unsuitable personnel working with vulnerable groups. As part of this commitment, all cleaning operatives must receive an enhanced DBS check prior to completing employment registration.
DBS checking allows us to determine the suitability of a cleaning operative. We provide all clients with Disclosure numbers and the names of any operative(s), which allows clients to view the suitability of each assigned operative. This method instils a trusted confidence in our safeguarding procedures. We also carry out List 99 searches whilst we wait for any DBS paperwork to be processed, acting as an interim security check should our client’s request.
All operatives are required to wear uniform; including tabards with the Abelian logo. This way our cleaning operatives are always professionally presented. ID badges are provided, matched with the Abelian uniform ensures the Abelian workforce is always easily identifiable. We know the benefit gained by our clients having well-presented cleaning operatives onsite – don’t forget, your cleaner represents an extension of your company.
Our training guarantees our cleaners carry out all cleaning provisions professionally and safely:
All employees a required to complete compulsory training, with continual refresher courses provided throughout the year so all staff work in line with Abelian’s, and where required, the Clients site. Training is also provided for any changes in legislation, environment or other constraints changes. All staffs receive their training in induction packs and signed off by Management on completion. Our methods have enabled us to be accredited with the Safecontractor award.
Abelian within training manuals and sessions provided have key areas of practical training that are signed off prior to working on site:
Each operative receives training focused on:
The policies set out below ensure the Abelian workforce to work in line with company set standards:
Our list of company policies can be viewed and downloaded by heading to our News page.
Each policy is designed to ensure all members of the Abelian workforce work in line with strict protocols set by the company, assisting to safeguard both our clients, employees and stakeholders. Our policy list includes:
Health and Safety
Modern Slavery Statement